Warranty Coverage
At Farran Motors, we are committed to delivering dependable electric utility vehicles backed by strong after-sales support. Every purchase includes a 1-year limited warranty covering manufacturing defects, and we also offer optional extended warranty plans at the customer’s cost.
What’s Covered
Our warranty covers defects in materials or workmanship under normal use, including:
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Faulty electrical or mechanical components
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Structural issues or weld failures present before use
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Missing components or improper factory assembly
This warranty does not cover:
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Damage caused during installation, handling, or misuse
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Wear and tear, cosmetic issues, or environmental damage
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Modified, tampered, or improperly operated products
How to File a Warranty Claim
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Contact Us
Email our Warranty Support Team at 📧 info@farranmotors.com with:-
Your order number
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A description of the issue
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Your contact details
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Submit Required Documentation
Include the following:-
Photos of the product and packaging upon arrival
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Close-up images of the defect
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Video demonstrating the malfunction (if applicable)
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Product serial number and label
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Review Process (5–10 Business Days)
Our team will evaluate your submission and respond within 5–10 business days. If approved, we will provide a solution such as:-
Replacement parts
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Repair authorization
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Full or partial refund, depending on the situation
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If a claim is not approved, we’ll provide a written explanation.
Service Support Near You
We also have collaboration service points across select regions. You can find the nearest one on our Service Points page. Appointments can be booked directly through us or by contacting the service center listed.
Need Help?
Reach out anytime at 📧 info@farranmotors.com — we're here to support you every step of the way.